Current Volunteers

Volunteer Policies


Volunteer reimbursement

As a Vision Loss Resources volunteer, you are eligible for mileage reimbursement for driving, mass transit, or Metro Mobility to and from your active volunteer assignment.

Indicate your round-trip miles or mass transit costs to and from your volunteer assignment. Please turn in mileage in a timely manner via email to Mileage submitted after 3 months will no longer be eligible for reimbursement. Thank you for understanding.

Client budgets

It is not your responsibility to manage your client’s finances. If they request support in developing a budget for a shopping trip use your best judgement in supporting that request.

Shopping with clients

Volunteers should never pay for items for a client, but offer support in identifying items requested and providing any information on pricing/sales.


  1. Call 911. Provide needed information to emergency personnel to assist client. Ask your client if they have a preferred hospital they go to.
  2. After 911 hangs up with you, if possible, ask your client if they would like you to contact a family member or friend.
  3. Volunteers are only required to call 911 in the event of an emergency. Providing any emergency medical care is at the discretion of the volunteer.